Support that starts with the person

People with learning disabilities and autistic people have individual strengths, preferences and support needs. Home support should be respectful, consistent and shaped around the person—not based on assumptions about a diagnosis.

Everyday support may include

  • Help with personal care and daily living, with consent and respect for privacy
  • Support to prepare meals, organise routines and maintain a comfortable home
  • Companionship and support to access community activities or appointments
  • Prompts and practical help to build skills and confidence where this is a personal goal
  • Consistent communication approaches and agreed strategies for reducing avoidable stress

Autism-informed and sensory-aware approaches

Some people prefer predictable routines, clear language, extra processing time or advance notice of changes. Noise, lighting, textures and busy environments may affect comfort. The person’s own preferences should guide reasonable adjustments and support strategies.

Promoting choice and independence

Support should enable rather than take over. Offer meaningful choices, allow time and support the person to do what they can independently. Any restrictions or interventions must be lawful, proportionate and appropriately authorised.

Working with families and professionals

With the person’s agreement and in line with their rights, families and relevant professionals can help build a consistent plan covering communication, routines, health needs, goals and agreed ways to respond when the person is distressed.

Further information

Read our learning disability support guide and autism support strategies.

Discuss an individual support plan

Contact Kells to discuss communication, routines, goals, assessment and availability in London.