Palliative care focuses on quality of life for someone living with a serious or life-limiting illness. Support at home may help with comfort, daily activities and practical needs, alongside the person’s NHS and specialist clinical team.
Home-care workers do not replace doctors, district nurses or specialist palliative-care teams. Medication administration, symptom assessment and clinical procedures must only be undertaken by appropriately qualified or trained people within their authorised role and the agreed care plan.
Agree who to contact during the day and overnight, how concerns should be escalated, what equipment may be needed and how care will be reviewed. If symptoms suddenly worsen, follow the person’s clinical plan and contact the relevant NHS service or emergency services as appropriate.
Speak with the person’s clinical team about clinical needs, then contact Kells to discuss non-clinical home-care support, suitability and availability.